- Documentation
- Sandbox
Get Request count
| Name | Requirement | Type | Description |
|---|---|---|---|
| retailer_id | [] | Get requests based on brand id |
| Name | Information | ||||||
|---|---|---|---|---|---|---|---|
| vendor |
|
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| repairer |
|
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| product_group |
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| status |
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| status_not |
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| loan_product_id_not |
|
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| merchant_filter |
|
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| outcome_filter |
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| start_date |
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| end_date |
|
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| is_open |
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| closed |
|
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| escalate |
|
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| callcentre |
|
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| is_floor_stock |
|
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| consumer_repair |
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| pending_credit |
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| is_extended_warranty |
|
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| store_id |
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| unique_product_identification |
|
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| last_name |
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| first_name |
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| customer_name_search |
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| phone |
|
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| alt_phone |
|
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| product_serial_number |
|
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| product_description |
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| vendor_ra |
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| repairer_reference_number |
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| product_id |
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| search |
|
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| repairer_id |
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| vendor_id |
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| deleted |
|
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| is_sandbox_on |
|
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| staff_code |
|
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| is_inhome |
|
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| request_derived_key_name |
|
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| request_derived_key_value |
|
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| request_user_input_name |
|
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| request_user_input_value |
|
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| store_credit_requests |
|
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| merchant_id_filter |
|
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| or_request_user_input_name |
|
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| or_request_user_input_value |
|
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| not_request_user_input_value |
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| age_filter_status |
|
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| sla_filter |
|
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| auth_brand |
|
| Status Code | Description |
|---|---|
| 200 |
|
| 404 |
|
Get Request count
| Name | Requirement | Type | Description |
|---|---|---|---|
| retailer_id | [] | Get requests based on brand id |
| Name | Information | ||||||
|---|---|---|---|---|---|---|---|
| vendor |
|
||||||
| repairer |
|
||||||
| product_group |
|
||||||
| status |
|
||||||
| status_not |
|
||||||
| loan_product_id_not |
|
||||||
| start_date |
|
||||||
| end_date |
|
||||||
| is_open |
|
||||||
| closed |
|
||||||
| escalate |
|
||||||
| callcentre |
|
||||||
| is_floor_stock |
|
||||||
| consumer_repair |
|
||||||
| pending_credit |
|
||||||
| is_extended_warranty |
|
||||||
| store_id |
|
||||||
| unique_product_identification |
|
||||||
| last_name |
|
||||||
| first_name |
|
||||||
| customer_name_search |
|
||||||
| phone |
|
||||||
| alt_phone |
|
||||||
| product_serial_number |
|
||||||
| product_description |
|
||||||
| vendor_ra |
|
||||||
| repairer_reference_number |
|
||||||
| product_id |
|
||||||
| search |
|
||||||
| repairer_id |
|
||||||
| vendor_id |
|
||||||
| deleted |
|
||||||
| is_sandbox_on |
|
| Status Code | Description |
|---|---|
| 200 |
|
| 404 |
|
List down all the cases based on given parameters.
| Name | Requirement | Type | Description |
|---|---|---|---|
| retailer_id | [] | Get requests based on brand id |
| Name | Information | ||||||
|---|---|---|---|---|---|---|---|
| offset |
|
||||||
| limit |
|
||||||
| order_by |
|
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| direction |
|
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| vendor |
|
||||||
| repairer |
|
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| product_group |
|
||||||
| status |
|
||||||
| age_filter |
|
||||||
| merchant_filter |
|
||||||
| outcome_filter |
|
||||||
| status_not |
|
||||||
| loan_product_id_not |
|
||||||
| start_date |
|
||||||
| end_date |
|
||||||
| is_open |
|
||||||
| closed |
|
||||||
| escalate |
|
||||||
| callcentre |
|
||||||
| is_floor_stock |
|
||||||
| consumer_repair |
|
||||||
| consumer_repair_liablity |
|
||||||
| pending_credit |
|
||||||
| is_extended_warranty |
|
||||||
| store_id |
|
||||||
| unique_product_identification |
|
||||||
| last_name |
|
||||||
| first_name |
|
||||||
| customer_name_search |
|
||||||
| phone |
|
||||||
| alt_phone |
|
||||||
| product_serial_number |
|
||||||
| receipt |
|
||||||
| product_description |
|
||||||
| vendor_ra |
|
||||||
| repairer_reference_number |
|
||||||
| product_id |
|
||||||
| search |
|
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| string_search |
|
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| encrypted_string_search |
|
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| deleted |
|
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| repairer_id |
|
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| vendor_id |
|
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| is_sandbox_on |
|
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| staff_code |
|
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| sku_number |
|
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| zendeskref |
|
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| is_inhome |
|
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| model_number |
|
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| request_user_input_name |
|
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| request_user_input_value |
|
||||||
| request_derived_key_name |
|
||||||
| request_derived_key_value |
|
||||||
| store_credit_requests |
|
||||||
| merchant_id_filter |
|
||||||
| or_request_user_input_name |
|
||||||
| or_request_user_input_value |
|
||||||
| not_request_user_input_value |
|
||||||
| age_filter_status |
|
||||||
| sla_filter |
|
||||||
| auth_brand |
|
||||||
| auth_user_type |
|
| Status Code | Description |
|---|---|
| 200 |
|
| 400 |
|
List down all the cases based on given parameters.
| Name | Requirement | Type | Description |
|---|---|---|---|
| retailer_id | [] | Get requests based on brand id |
| Name | Information | ||||||
|---|---|---|---|---|---|---|---|
| offset |
|
||||||
| limit |
|
||||||
| order_by |
|
||||||
| direction |
|
||||||
| vendor |
|
||||||
| repairer |
|
||||||
| product_group |
|
||||||
| status |
|
||||||
| status_not |
|
||||||
| loan_product_id_not |
|
||||||
| start_date |
|
||||||
| end_date |
|
||||||
| is_open |
|
||||||
| closed |
|
||||||
| escalate |
|
||||||
| callcentre |
|
||||||
| is_floor_stock |
|
||||||
| consumer_repair |
|
||||||
| pending_credit |
|
||||||
| is_extended_warranty |
|
||||||
| store_id |
|
||||||
| unique_product_identification |
|
||||||
| last_name |
|
||||||
| first_name |
|
||||||
| customer_name_search |
|
||||||
| phone |
|
||||||
| alt_phone |
|
||||||
| product_serial_number |
|
||||||
| product_description |
|
||||||
| vendor_ra |
|
||||||
| repairer_reference_number |
|
||||||
| product_id |
|
||||||
| search |
|
||||||
| deleted |
|
||||||
| repairer_id |
|
||||||
| vendor_id |
|
||||||
| is_sandbox_on |
|
| Status Code | Description |
|---|---|
| 200 |
|
| 400 |
|
Save Request/Case in solvup db from external third party. Save Request/Case in database from third parties. This is for Prism NLG at the moment but we can expose this for other retailers as well
| Parameter | Type | Required? | Format | Description |
|---|---|---|---|---|
| body | true | Request Fields |
| Status Code | Description |
|---|---|
| 200 |
|
| 422 |
|
| 404 |
|
| 500 |
|
Send Request/Case from solvup db to external third party. Send Request/Case from database to third parties. This is for all fail senerio for all retailers as well
| Parameter | Type | Required? | Format | Description |
|---|---|---|---|---|
| body | true | Request Fields |
| Status Code | Description |
|---|---|
| 200 |
|
| 422 |
|
| 404 |
|
| 500 |
|
Update Request/Case in solvup db from external third party. Update Request/Case in database from third parties. This is for Prism NLG at the moment but we can expose this for other retailers as well
| Parameter | Type | Required? | Format | Description |
|---|---|---|---|---|
| body | true | Request Fields |
| Status Code | Description |
|---|---|
| 200 |
|
| 422 |
|
| 404 |
|
| 500 |
|
Documentation auto-generated on Fri, 23 Oct 26 04:56:23 +1100